Client Support Portal
How Can We Help You Today?
Log a support ticket, track your existing requests, or reach our helpdesk directly. TXBora's certified engineers are ready to resolve your IT issues fast.
⚡Critical: 1-hour response
🕐Standard: 4-hour response
🛡️24/7 for Managed Clients
Customer Ticket Portal
Submit tickets, track real-time status, and view your full resolution history — all in one place.
Log a Ticket
Submit a Support Request
Fill in the form with as much detail as possible. Our engineers will triage your ticket and respond according to the priority level selected.
Priority Guide
Critical
System down, business halted
High
Major impact, workaround needed
Medium
Partial impact, can continue
Low
Minor issue, no urgency
Include in Your Description
- When the issue started
- Error messages (if any)
- Affected users / devices
- Steps already taken
- Business impact
Not a client yet? Contact us to discuss a managed service agreement.
New Support Ticket
All fields marked * are required. We'll respond to your ticket as soon as possible.