Let's Build Your Technology Future
Whether you need immediate IT support, a quote for new services, or a strategic technology consultation — our team is ready to help.
Reach Our Team
Our certified IT engineers are available Monday to Friday. For urgent support, existing managed service clients have 24/7 access via the support portal.
Head Office
13 Traka St, Stikland
Cape Town, 7530
South Africa
Phone
021 201 9111Business Hours
Mon – Fri: 08:00 – 17:00 SAST
24/7 support for managed clients
Client Support Portal
Existing TXBora clients can log tickets, track progress, and access service reports via the dedicated support portal.
Access PortalSend Us a Message
Step 1 of 3 — Your Info
Frequently Asked Questions
How quickly do you respond to support requests?
Critical issues receive a response within 1 hour. Standard requests are addressed within 4 business hours under our SLA.
Do you serve businesses outside Cape Town?
Yes. TXBora provides remote IT support nationwide across South Africa and to international clients via our remote support infrastructure.
What industries do you specialise in?
We serve SMBs, enterprises, healthcare, education, finance, legal, retail, manufacturing, NGOs, and government departments.
Do you offer once-off services or only contracts?
We offer both project-based engagements and ongoing managed service contracts. We can tailor an arrangement to suit your needs.
How do I log a support ticket?
Existing clients can log tickets via our support portal, by email, or by calling 021 201 9111. All tickets are tracked and reported monthly.
Do you provide free IT assessments?
Yes. We offer complimentary IT assessments for new clients to identify risks, inefficiencies, and opportunities for improvement.